Sales Secrets for Small Businesses

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Sales Secrets

Sales Secret #1 – Driving Revenues (8:43 minutes)
What you’ll learn | Watch Video

  • The keys to repeat sales
  • Sales strategies to avoid
  • Understanding sales process and purchasing risk

Sales Secret #2 – Be a Physician (4:58 minutes)
What you’ll learn | Watch Video

  • How to build customer relationships without selling
  • Questions to ask potential customers
  • Using customer feedback to add value

Sales Secret #3 – Know Your Customer (13:36 minutes)
What you’ll learn | Watch Video

  • Managing attrition and loyalty
  • Post sales strategy for boosting profits
  • Analyzing customers for profitability

Sales Secret #4 – Know the 1/3 Rule (3:32 minutes)
What you’ll learn | Watch Video

  • Customer loyalty defined
  • How to build a free salesforce
  • Managing customer risk

Sales Secret #5 – Retention Tips Worth Millions (6:23 minutes)
What you’ll learn | Watch Video

  • Valuing client retention
  • Increasing profits 25-85% without spending more
  • Client management strategy for mega profits

Sales Secret #6 – Customer Complaints are Golden! (4:49 minutes)
What you’ll learn | Watch Video

  • Why customer complaints are a blessing
  • How to manage complaints to save the relationship
  • Lifetime value of a customer

Sales Secret #7 – How to Build Customer Loyalty (1:11 minutes)
What you’ll learn | Watch Video

  • Loyalty is the key to retention
  • How to learn what matters to your clients
  • Keeping track of how preferences change over time

Sales Secret #8 – Attrition is Risk (9:22 minutes)
What you’ll learn | Watch Video

  • Client attrition risk explained
  • Creating listening posts reduces risk
  • Educating customers to build value

Sales Secret #9 – Diversify Your Client Base or Die (8:18 minutes)
What you’ll learn | Watch Video

  • Your client base is an investment portfolio
  • Diversifying your client base is survival
  • Managing the risk of the big client

Sales Secret #10 – Appreciation Worth Millions (6:14 minutes)
What you’ll learn | Watch Video

  • Appreciation is the key to loyalty
  • When and how to show thanks
  • The magic of the Three R’s