Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think? This page covers the best way to reach us and how we handle what comes in.
How to Reach the Team
Email is the most reliable way to contact us. Write to us at [email protected] and a real person will read your message — we don't rely on canned auto-replies to stand in for an answer. We aim to respond within two working days, though this can run a little longer during busier periods.
If you can, tell us upfront what your message is about — a specific casino, a bonus term, a licensing question, or something else. It helps us route your message to the right person and get back to you faster.
What We Can Help With
- Questions about a review or ranking — If you want more detail on how we assessed a site like BetPanda, CoinCasino, Cryptorino, or any other operator covered on this site, ask and we'll clarify.
- Corrections — Bonus terms, licensing details, and payout information at crypto casinos change often. If something on our site looks out of date or inaccurate, please flag it — we'd rather fix it than leave it wrong.
- Coverage suggestions — If there's a topic, coin, or angle on crypto gambling you think we should cover — say, more on non-GamStop casino options — let us know.
- Partnership or editorial enquiries — If you represent a crypto casino or an industry organisation and want to discuss working with us, introduce yourself and outline what you have in mind. This does not guarantee coverage or a ranking position; our editorial process is separate from any commercial conversation.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward support resources, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independently of contacting us.
What We Can't Help With
We're an independent review and comparison site, not a casino operator, a payment processor, or a customer support desk for any of the brands we cover. That means we can't access your account at any crypto casino, process a withdrawal on your behalf, resolve a dispute with an operator, or advise on your specific tax situation. For account issues, contact the casino's own support team directly. For questions about how gambling winnings or crypto gains are taxed, speak to a qualified tax professional — general guidance on our pages is informational only and isn't a substitute for personal advice.
A Note on Accuracy and Independence
We keep our ratings and offer details reviewed against publicly available information, and we rely on readers to help us catch anything that's slipped out of date — bonus terms, wagering requirements, and licensing status all shift over time at offshore operators. Our site may earn a commission when readers sign up through links to the casinos we cover, but that relationship never decides where a site ranks or what we say about it.
This site is intended for adults of legal gambling age in their jurisdiction (18+ or 21+ depending on the operator and applicable state rules — check the specific site's terms). Offshore crypto casinos operate in a legal grey area for US players and are not licensed by any US regulator; players are responsible for checking their own state's laws before playing. Offshore sites may also not offer the same player protections or self-exclusion tools as state-regulated operators.
Thanks for taking the time to read this far — we look forward to hearing from you.